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DacEasy ClientCare has a great support plan for customers who want the
security and productivity that comes with having fast access to qualified
technicians via toll-free phone lines and email. These plans are sold in one hour,
two hour and unlimited time segments. With access to the DacEasy Knowledgebase, special extended hours and one-business
day turnaround on emails, these plans are designed to be your most effective way
to get more productivity out of your software.
All Support Plans are good for an entire year or for the time limit (whichever comes first) and include the following benefits:
- Toll-free phone access - You'll get priority response on a toll-free
line so you don't pay for the phone call, you only pay for the
support you use.
- Extended hours - With your membership, you have longer hours of service to call and get your questions answered. For ClientCare members, the phones are open from 8:30 am to 5:30 pm, Monday through Friday (all hours are Eastern Standard Time).
- Access to DacEasy Knowledgebase
- an online collection
of technical information, solutions and tips to help you get the
most out of your DacEasy product.
Prices
Multi Product Support Plans
One hour, Two hour or unlimited plans cover all of your registered DacEasy products.
$379.00 for Unlimited
$329.00 for Two hours
$229.00 for One hour
*All prices are subject to change without notice. DacEasy Support specialists reserve the right to limit support calls to one incident or one hour
Click here to order ClientCare agreements
online!
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