DacEasy Technical Support Form

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Support On Demand

If you have a technical question for the DacEasy Technical Support Department, use this form to send your question to us. We'll normally respond within 24 business hours. When you've completed the form, click on the Send Form to DacEasy button at the bottom of the page to submit your question. You can also check out our other support options HERE.

You must include your credit card number on the following form. Responses are usually returned by email within 24 hours. Email solutions are charged at the rate of $15 per email to credit cards. NOTE: Your product MUST be registered to receive support. If you have not registered your product, please call 1-800-DAC-EASY before submitting this form.

If you are not paying for email support via a credit card please click here.

If you have a general customer service question (not technical) you can use our customer CARE form.

( * ) = Required Field

NOTE: All prices are subject to change without notice

Name:	*
Company:	*
Phone:	*
e-Mail:	*
Account Number:	Recommended
You must fill in a credit card number to submit this form.
Credit Card Number and expiration:	* (mm/yy format)
Product Name:	*
Product Version:	*

Have Utilities (e.g. Recover and Verify) been run?	Yes No
Has the program been re-installed?	Yes No
If this issue concerns a printing problem, what type of printer is it?
Have you tried an alternate printer driver?	Yes No
If yes, what drivers have you tried?

Ask your technical question here:

NOTE: Be sure to press ENTER at the end of each typed line before you submit your question. Not pressing ENTER on each line will result in an incomplete message to our Technical Support Department. Thank you.